Home School Partnership
Discover how Northoaks Primary works in partnership with parents through open communication, clear school procedures and shared support for every child’s learning, well-being and development.
HOME-SCHOOL PARTNERSHIP
We value open communication between parents and the school to ensure your child's/ward’s learning experience is well-supported. Below are the ways you can stay in touch with us while allowing teacher to balance their professional duties and personal commitments:
School Communication Platform:
The school uses *Parents Gateway (PG) to keep parents informed about important announcements, events, and updates. We encourage parents to regularly check the PG app for updates regarding school announcements and events. Teachers are not required nor encouraged to share personal mobile numbers or communicate via social media platforms.
Contacting Teachers:
You can contact your child’s teacher via email or through the school phone number for any inquiries or concerns. Teachers aim to respond to emails within 3 working days for simple queries and within up to 21 working days for complex queries that require investigation. For more urgent matters, please contact the General Office as teachers may be in class or unavailable.
Communication Hours:
Parents are encouraged to contact teachers during school hours: 7.30am to 5.00pm, Monday to Friday, during term time. Teachers are not expected to respond to queries outside these hours, on weekends and during school holidays.
Parent-Teacher Meetings:
Parent-teacher meeting (PTM) will be scheduled at the end of semester 1 to discuss your child’s academic and social progress. You will be notified in advance about the meeting. Should you need to meet with a teacher, you can arrange an appointment by contacting the teacher via email or through the General Office.
Student Handbook:
Every student at Northoaks is expected to bring their Student Handbook to school every day. The handbook is used to record homework, and notes from teachers. If you need to contact your child’s/ward’s teacher, you may write a note in your child’s/ward’s handbook. Remind your child/ward to show the handbook to their teachers. It is important that parents work closely and communicate frequently with the teachers to ensure that your child/ward is progressing well and developing good habits and study skills.
All visitors, including parents, are not permitted to go directly to the classrooms, staff room, or any other area of the school to meet teachers or students. All visitors must report to the General Office, where staff will assist you.
In case of an emergency, the school will contact parents. It is essential that parents/guardians provide the school with their updated contact number(s).
If parents need to take a student out of school before dismissal for a valid reason, the form teacher must be informed in advance with a written note or letter submitted through the *PG app.
If a student needs to leave the school before dismissal, one parent / guardian is required to fetch the child from the General Office and sign the “Student Early Dismissal Record” book. This procedure is in place to ensure the safety of our students.
During the course of the years, photographs and videos of students may be taken during school activities and events such as classroom lessons, CCAs, camps, competitions, school concerts, disciplinary investigations, intervention support and other official events. The photographs and video recordings may be used in school publications, other communication channels, and for educational or administrative purposes including disciplinary matters. By enrolling your child/ward, parents provide deemed consent for such photography and recording. All recordings are conducted in accordance with the school's duty of care when necessary for student safety, disciplinary processes and intervention support. If you have concerns about the school using images of your child/ward, you may approach the General Office or write to the school at northoaks_ps@moe.edu.sg (opens in new tab).
OUR CONTACT DETAILS:
General Office : 6753 8835
Email : northoaks_ps@moe.edu.sg (opens in new tab)
School Website : http://www.northoakspri.moe.edu.sg (opens in new tab)